Courses in this track
Pick one and open it to see what is inside.
Remote Customer Support: Email, Chat & Tickets
22.5 hours · 48 lessons · Beginner
Free
Live Chat Support: Handle Five Chats Without Panicking
7.3 hours · 21 lessons · Beginner
Free
Technical Support Tier 1: Troubleshoot Like a Pro
9.3 hours · 27 lessons · Intermediate
Free
Retention & Difficult Customers: Save the Account
7.9 hours · 19 lessons · Advanced
Free
Jobs these courses prepare you for
- Live Chat Support$6–14 / hr
- Email & Ticket Support$6–16 / hr
- Voice Support$7–18 / hr
- Technical Support (Tier 1)$9–22 / hr
- Billing & Orders$7–17 / hr
- Retention & Escalations$10–25 / hr