Course content
8 sections · 18 lessons · 4hr 29min total length
The role3 lessons · 18min
- Why visibility is a paid jobPreview6min
- Who is waiting for your updates6min
- Portals and tracking tools6min
The daily rhythm3 lessons · 18min
- Check calls that do not annoy drivers6min
- Updating portals accurately6min
- Spotting a late load before it is late6min
When it goes wrong3 lessons · 18min
- Breakdowns, weather and closed receivers6min
- Telling a customer bad news early6min
- Handover notes at end of shift6min
Tools: Visibility4 lessons · 1hr
- Macropoint16min
- FourKites15min
- project4415min
- Trucker Tools14min
Tools: TMS1 lessons · 16min
- McLeod16min
Tools: Documents1 lessons · 47min
- Google Sheets, step by step47min
Tools: Phone1 lessons · 39min
- RingCentral, step by step39min
Tools: Communication2 lessons · 53min
- Slack, step by step39min
- WhatsApp Business14min