MMr Work From Home
Intermediate

Carrier Sales & Onboarding: Build the Carrier Network

What you'll learn

Everything covered in this course, section by section.

Finding carriers

  • Where carriers actually come from
  • What makes a carrier worth keeping
  • First contact that gets a reply

Verification

  • Checking authority and insurance
  • Spotting double-brokering and fraud
  • The carrier packet and what it contains

Building the network

  • Negotiating with carriers
  • Keeping a usable carrier list
  • Handling a carrier who lets you down

Tools: Verification

  • FMCSA SAFER
  • Carrier411
  • RMIS
  • Highway

Tools: Onboarding

  • MyCarrierPackets

Tools: Load boards

  • DAT One

Tools: CRM

  • HubSpot CRM, step by step
  • Zoho CRM, step by step

Tools: Documents

  • DocuSign, step by step

Tools: Phone

  • RingCentral, step by step

Tools you'll learn

10 tools you will be able to use by the end of this course.

Verification

  • FMCSA SAFERfree authority lookup
  • Carrier411
  • RMIS
  • Highwayfraud screening

Onboarding

  • MyCarrierPackets

Load boards

  • DAT Onesourcing

CRM

  • HubSpot CRMcarrier pipeline
  • Zoho CRM

Documents

  • DocuSign

Phone

  • RingCentral

Interview preparation

134 practice questions based on real interview assessments

Every topic concludes with a short assessment drawn from the situations employers present to candidates. You will be asked what to do when a system fails, which figure to verify first, and how to respond to the customer. These are not revision exercises. They are preparation for the questions that determine whether you are offered the position.

Complete the practical work in each tool and sit every assessment. Candidates who can answer these questions aloud, and explain their reasoning, are the candidates who receive offers.

  • 19 topics, each concluding in an assessment
  • 134 questions in total
  • Covering all 10 tools taught in this course
  • Every assessment may be retaken without limit

This course includes

  • 5 hours of on-demand video
  • 19 lessons across 9 sections
  • 1 free preview lesson
  • 134 interview practice questions
  • Full lifetime access
  • Access on mobile and desktop

Course content

9 sections · 19 lessons · 5hr total length

Finding carriers3 lessons · 18min
  • Where carriers actually come fromPreview6min
  • What makes a carrier worth keeping6min
  • First contact that gets a reply6min
Verification3 lessons · 18min
  • Checking authority and insurance6min
  • Spotting double-brokering and fraud6min
  • The carrier packet and what it contains6min
Building the network3 lessons · 18min
  • Negotiating with carriers6min
  • Keeping a usable carrier list6min
  • Handling a carrier who lets you down6min
Tools: Verification4 lessons · 56min
  • FMCSA SAFER15min
  • Carrier41114min
  • RMIS13min
  • Highway14min
Tools: Onboarding1 lessons · 13min
  • MyCarrierPackets13min
Tools: Load boards1 lessons · 19min
  • DAT One19min
Tools: CRM2 lessons · 1hr 21min
  • HubSpot CRM, step by step41min
  • Zoho CRM, step by step40min
Tools: Documents1 lessons · 38min
  • DocuSign, step by step38min
Tools: Phone1 lessons · 39min
  • RingCentral, step by step39min

Requirements

  • A laptop and a stable internet connection
  • Some logistics familiarity is useful
  • A quiet place to work and a headset